OGUNDARE BABATUNDE MATHEW

Coordinated industry-related activities, streamlining institutional commercialization and engagement objectives in collaboration with cross-functional teams.

Fostered strategic partnerships and liaison with key industry associations, including NASME, to facilitate the successful dissemination and commercialization of FIIRO research outputs.

Promoted technology adoption and industrial application by effectively disseminating FIIRO's research and development results to target industries.

Represented the Institute in stakeholder presentations, industry forums, and exchange programs, enhancing the communication of FIIRO's research capabilities and services.

Identified critical industry needs and promoted collaboration with user industries through targeted industry visits and stakeholder engagements, aligning efforts with institutional guidelines.

Contributed to comprehensive industry needs assessments and technology adoption evaluations by leading data collection, information review, and documentation processes.

Played a key role in preparing FIIRO's publication, 'Techno-Economic Packaging of FIIRO Developed Food Processing Technologies for Youth Empowerment,' by sourcing and organizing critical data, graphics, and photographs.

Diagnosed and resolved complex hardware faults on a variety of mobile devices, providing accurate repair estimates and timely service to customers.

Conducted thorough inspections of internal components, including wiring, connections, and screens, to identify and replace defective parts efficiently.

Verified device performance post-repair, ensuring full functionality and customer satisfaction with every service completed.

Developed and executed growth strategies that significantly expanded market reach and increased customer acquisition within a competitive landscape.

Identified and capitalized on new market opportunities through rigorous structured research and competitive analysis, leading to informed business decisions.

Managed comprehensive sales records, invoices, and revenue tracking systems, ensuring accurate financial reporting and facilitating data-driven insights.

Cultivated and maintained robust long-term client relationships, contributing to enhanced customer retention and satisfaction levels.

Delivered insightful post-sales reports and performance feedback to senior management, directly influencing strategic business decisions and operational improvements.

Managed daily operations of computer systems, hardware, and peripheral devices, ensuring consistent functionality and user access.

Assisted a high volume of students and staff with essential online services, including school fees payment and course registration, improving service efficiency.

Processed customer enquiries and resolved complaints effectively, maintaining high levels of customer satisfaction.

Handled cash and card payments accurately, ensuring secure and efficient transaction processing for various services.

Operated and maintained multiple computer systems and associated hardware, ensuring reliable service for a high volume of customers daily.

Provided direct support for online transactions and general customer enquiries, enhancing user experience and resolving technical issues promptly.